These Zoom App Marketplace Terms of Use ("Terms of Use") govern (i) your access to and use of the Zoom App Marketplace site ("Marketplace"), content, and resources, and (ii) the requirements to create, submit, update, manage, install, and uninstall the applications, integrations and bots ("Apps") listed at the Marketplace. By accessing and using the Marketplace and Services (defined below), you accept and agree to be bound by these Terms of Use with Zoom Video Communications, Inc. ("Zoom"), and represent that you are legally able to do so. If you are accepting the Terms of Use on behalf of an entity, you represent that you have the authority to do so (either you or the entity, "You").

1. Zoom App Marketplace

The Marketplace, available at https://marketplace.zoom.us, is a site developed by Zoom to:

  1. Provide access to cross platform SDKs, sample applications, APIs, technical documentation, guides and other Zoom developer resources made available at the site ("Services").
  2. Promote Apps that have been reviewed and approved by Zoom, and make them available from both mobile and desktop client apps.
  1. Use of the Services; Requirements for Submitting Apps for Listing at the Marketplace.
  1. Use. You can use the Services to perform development activity as described in the Marketplace or in the API Documentation on the site, including: develop integrations to connect other tools, build packaged solutions for Zoom, create chatbots, manage Zoom services programmatically, and embed Zoom in your desktop, web or mobile application.  
  2. Submission and Testing. Before publishing an App at the Marketplace, or sharing an App outside Your own business account, you are required to submit Your App to Zoom for review of content, functional testing, testing for customer experience, verification of the App’s compatibility with Zoom, and for security and privacy review. If approved by Zoom following the review and testing, Your App may be listed at the Marketplace.
  3. Security Testing. Within sixty (60) days of the App being approved and published to the Marketplace, your App is required to undergo Zoom’s security and penetration testing. Zoom’s risk management team will send You a separate agreement, after Your App is approved for listing, to enable this testing. Zoom does not perform any other testing and does not warrant or support the Apps based on any reviews or tests performed.
  4. Documentation. You are required to provide, at the time you submit your App, your Apps’ terms of service, privacy policy and customer support information (“Your Terms”). Zoom users can access, install, and uninstall your Apps from the Marketplace subject to Your Terms.
  1. Zoom's Obligations. Zoom is not obligated to list or post Your App in the Marketplace and reserves the right to delete an App from the Marketplace at any time in the event You violate these Terms of Use or Zoom believes it should remove the App for compliance with laws, the protection of customers, or other legitimate business reason.

4. Licenses

  • Your use of the Zoom SDKs shall be subject to the License agreement located at https://github.com/zoom/zoom-sdk-ios/blob/master/LICENSE.md (“Zoom SDK License”)
  • Zoom APIs https://api.zoom.us/ and associated documentation ("Zoom APIs") are available at https://marketplace.zoom.us/docs. Zoom grants You a non-exclusive, non-transferable, non-sublicensable license to use Zoom APIs to develop your Apps, subject to the Zoom API License and Terms of Use.
  • By submitting your Apps to the Marketplace, You grant Zoom a worldwide, royalty-free, sublicensable license to: (a) review and test your Apps, (b) list and make your Apps available at the Marketplace, (c) remove your Apps from the Marketplace as specified in these Terms of Use, and (d) use the trade names, trademarks, service marks, logos and domain names posted with your Apps at the Marketplace ("Your Names") while your App is listed at the Marketplace.

5. Data

“Data” means any data and content uploaded, posted, transmitted or otherwise made available by users via theZoom Video Conferencing services, Services or Apps, including messages, files, profile information, text, documents, audio and video files, still images and anything else entered or uploaded into the Services, and Zoom system data. “Your Data” means any Data You, anyone acting on your behalf, any user of Your App, or any app acting on your behalf posts to the Marketplace or transmits to or through Zoom in connection with use of the Services. You are solely responsible for Your Data, and compliance with all laws regarding Data, including obtaining consent to transfer, process, and use Data. If you publish an app in the Marketplace, you may only use Data, and may only transfer Data to Zoom, as disclosed in, and in compliance with, Your Terms. Zoom will use Your Data solely in connection with maintaining the Marketplace, providing the Services and Apps, and compiling usage statistics from the Marketplace about Your App in accordance with these Terms of Use and as otherwise specified in the Zoom Privacy Policy, located at http://www.zoom.us/privacy. You hereby consent to such use and warrant to Zoom that you are legally authorized to consent to this use and transfer such Data to Zoom, and that you will delete Data when required.

6. Ownership

Zoom owns all right, title and interest, including all intellectual property rights in and to the Marketplace and Services, any Data owned by or licensed to Zoom ("Zoom Data") except for Your Data and Data of other users of the Marketplace and Services ("Others' Data"). As between us, You warrant and represent that you have the necessary rights and licenses to, or You own all right, title and interest, including all intellectual property rights in and to your Apps, Your Names and Your Data.

7. Trademarks

Zoom and Zoom Marketplace logo are trademarks and/or registered trademarks of Zoom and/or its affiliates. All third party trademarks and logos referenced are property of their respective owners. The appearance of third party trademarks on the Marketplace does not constitute an endorsement, sponsorship or recommendation thereof by Zoom or its affiliates.

8. Feedback

By submitting ideas, suggestions, documents, and/or proposals ("Feedback") to Zoom, You acknowledge and agree that: (a) your Feedback does not contain confidential or proprietary information; (b) Zoom is under no obligation of confidentiality, express or implied, with respect to the Feedback; (c) Zoom shall be entitled to use or disclose such Feedback for any purpose, in any way, in any media, worldwide; (d) Zoom may already be developing a solution or solution component related to the Feedback; (e) your Feedback becomes the property of Zoom without any obligation to You; and (f) You are not entitled to any compensation for such Feedback.

9. Your Obligations and Representations

  • Your use of the Marketplace and the Services must comply with all the requirements set forth in the Terms of Service, located at  http://www.zoom.us/terms, to the extent such would apply to the Marketplace and Services.
  • You may not use the Marketplace or the Services to advertise, promote, endorse or market, directly or indirectly, any products, services, offerings, solutions or other technologies that, in Zoom’s sole discretion, compete with the products, services, offerings, solutions or technologies of Zoom.
  • You may not publicize your Apps, make Generally Available (“GA”), or make available your Apps for Zoom users outside of your own Zoom account to use or install, until Your App has:
  • Been submitted for review and been approved for listing at the Marketplace.
  • Been issued a Publishable URL to be used ONLY as agreed upon by Zoom if granted.
  • You may not sell, resell, distribute, rent or lease the Services, include the Services in an outsourced or service bureau offering, or otherwise commercialize the Services.
  • You may not use any Zoom Data or Others' Data from the Marketplace or Services in any advertisements or for purposes of targeting advertisements.
  • You may not use contact information of other users of the Marketplace and Services to contact such users outside of Marketplace or Services without their consent.
  • You represent and warrant that You own or have the necessary rights and licenses to your Apps, Your Names and Your Content to be used by Zoom as provided under these Terms of Use.
  • You represent and warrant that Your use of the Marketplace and Services and your App comply with all applicable laws, including export compliance laws, and will not violate any applicable law or regulation, of any country in which your App is made available, or rights of any third party, including but not limited to privacy, publicity or intellectual property rights.
  • You acknowledge and agree that Zoom does not certify, warrant or support your App and You represent and warrant that You will not make any statements to the contrary that imply an endorsement, certification, warranty or support of your App by Zoom or your affiliation or partnership with Zoom.
  • If any portion of the Marketplace or Services requires You to register, You will provide true and accurate information in your user profile.
  • You are solely responsible for your interactions with other users of the Marketplace and Services.
  • Your privacy policy must meet applicable legal standards and accurately describe the collection, use, storage, retention, removal, deletion, transfer, processing and sharing of data.

10. Zoom’s Rights

  • Zoom may modify or terminate the Services or stop maintaining the Marketplace at any time and without notice. Zoom will use commercially reasonable efforts to provide notice of modifications or termination where possible.
  • Zoom may immediately suspend or terminate your access to the Marketplace and remove your Apps from the Marketplace if You violate or otherwise fail to comply with these Terms of Use.
  • Zoom may amend the Terms of Use from time to time. If You do not agree with such changes, You should discontinue using the Marketplace and Services and remove all your Apps from the Marketplace. Your continued use of the Marketplace and the Services and listing of your Apps on the Marketplace will mean that You agree to such changes to the Terms of Use.
  • Zoom is not responsible for anything submitted by You or other users to the Marketplace or for modifying or removing Your Data or Others' Data from the Marketplace. Zoom is not responsible for your conduct or the conduct of any other user of the Marketplace and Services.

11. Support

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to the development of Your Apps (“Developer Services”). If Your question is private or You have sensitive logs to share, submit an email to developersupport@zoom.us., Zoom also has an open community forum in our developer site at https://devforum.zoom.us where You may submit questions to community members.

12. Disclaimer of Warranties

ZOOM PROVIDES THE MARKETPLACE AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, AND ACCURACY, ARE HEREBY EXCLUDED AND EXPRESSLY DISCLAIMED BY ZOOM. ZOOM DOES NOT WARRANT THAT THE MARKETPLACE AND SERVICES ARE SUITABLE FOR YOUR USE, AND NO SERVICES THAT YOU RECEIVE FROM THE MARKETPLACE SHALL CREATE ANY WARRANTY.

13. Indemnity

You agree to defend, indemnify and hold Zoom, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, action or demand (including reasonable attorneys' fees) any third party may have arising out of or related to: Your use of the Marketplace or Services, Your breach of these Terms of Use, Your App and Your Data.

14. Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL ZOOM BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFIT DAMAGES, COSTS OF REPLACEMENT GOODS OR LOSS OF OR DAMAGE TO DATA ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OR INABILITY TO USE THE MARKETPLACE OR SERVICES, EVEN IF ZOOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, ZOOM’S LIABILITY TO YOU FOR ANY CAUSE(S) WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO ONE THOUSAND UNITED STATES DOLLARS (USD $1,000.00). THIS LIMITATION OF LIABILITY IS CUMULATIVE AND NOT PER INCIDENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN KINDS OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. Term and Termination

The Terms of Use start on the date You begin using the Marketplace and Services and end when Your use of the Marketplace and Services are discontinued and Your Apps are removed from the Marketplace. All sections of the Agreement which by their nature should survive termination will survive termination, including, without limitation, warranty disclaimers, indemnification and limitations of liability.

16. General

These Terms of Use and any other Zoom terms referenced herein state the complete agreement of the parties with respect to the subject matter of these Terms of Use and supersede any past or contemporaneous statements, contracts, agreements or understandings between the parties and may be modified only as provided herein. These Terms of Use shall be governed by and interpreted in accordance with the laws of the State of California, excluding its conflict of laws provisions. If any provision of this Agreement is judged illegal, invalid, or otherwise unenforceable, that provision shall be severed and the rest of these Terms of Use shall remain in full force and effect. No failure by Zoom to enforce any of its rights related to the Marketplace or Services or to a breach of these Terms of Use in a particular situation will act as a waiver of such rights.