Updated: April 27, 2018
Zoom Video Communications, Inc. ("Zoom") uses certain subprocessors to support delivery of our Services. This page provides important information about the identity, location and role of each Subprocessor.
What is a Subprocessor:
A subprocessor is a third party data processor engaged by Zoom, who has or potentially will have access to or process customer data.
Prior to engaging any third party Subprocessor, Zoom evaluates their security and privacy posture.
|Subprocessor Identity||Subprocessing Activities||Location|
|Amazon Web Services||Cloud Service Provider||United States|
|Zuora||Billing and payment processing||United States|
|Zendesk||Cloud-based customer support services||United States|
|Mandrill||Cloud-based transactional email services||United States|
|Ring Central||Cloud-based telephony provider||United States|
|Bandwidth||VOIP service provider for telephony services||United States|
As our business grows and evolves, the Subprocessors we utilize may also change. We will provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under contractual agreement, along with posting such updates here.